Skip to main content

Privacy Policy

Effective date: January 2026
Last updated: January 2026

Capaciti Pty Ltd (“Capaciti”, “we”, “our” or “us”) is committed to protecting your privacy and handling personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose and protect personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Personal Information We Collect
We may collect personal information that you voluntarily provide, including:

Name
Email address
Phone number
Organisation and role
Information submitted via contact forms, enquiry forms or newsletter subscriptions
Any additional information you choose to provide when communicating with us
We may also collect limited technical information such as IP address, browser type and website usage data to improve our website and services.

2. How We Collect Personal Information
Personal information is collected when you:

  • Use our website
  • Submit an enquiry or contact form
  • Subscribe to receive updates or communications
  • Contact us via email, phone or LinkedIn
  • Engage us for consulting or advisory services

3. How We Use Personal Information
We use personal information to:
Respond to enquiries and provide requested information
Deliver consulting and advisory services
Manage client and business relationships
Share insights, updates or communications you have opted to receive
Improve our website, services and communications
Meet legal, regulatory and professional obligations

4. Disclosure of Personal Information
We may disclose personal information:
To trusted service providers who assist us in operating our business (such as IT, website hosting or email platforms)
Where required or authorised by law
With your consent
We do not sell, rent or trade personal information.

5. Data Security
Capaciti takes reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure through appropriate technical and organisational safeguards.

6. Access and Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or outdated. Requests can be made by contacting us at contact@capaciti.com.au.

7. Marketing Communications
If you subscribe to receive updates from Capaciti, you may receive occasional communications related to Finance, HR and Payroll technology. You may unsubscribe at any time using the unsubscribe link or by contacting us directly.

8. Cookies and Analytics
Our website may use cookies or analytics tools to understand website usage and improve performance. These tools do not identify individuals and can be disabled through your browser settings.

9. Overseas Disclosure
We do not routinely disclose personal information overseas. Where overseas disclosure is required, reasonable steps are taken to ensure appropriate privacy protections are in place.

10. Privacy Complaints
If you have a concern about how we handle personal information, please contact us. We will investigate and respond in a timely manner.

11. Contact Us
For privacy-related enquiries, please contact:

Contact Details
For enquiries relating to these Terms & Conditions, please contact:

Capaciti Pvt Ltd
Location:
Melbourne, Australia
E-mail: contact@capaciti.com.au